Shared services have been around for some time in the Public Sector. When properly implemented, they have the capacity to deliver greater benefits to an organisation compared with traditional internal service delivery models.
We spoke to a number of Public Sector IT leaders to understand why it is vital that the sector must be unified in adopting a collaborative approach so that they can continue to keep consumers at the heart of their efforts.
Read the whitepaper to learn:
- What issues are known to hinder the development of shared services.
- How the Public Sector can begin to embrace more collaborative working and why this is so vital moving forward.
- What more can be done to improve sharing and reduce costs across organisations that are already using shared services.
Posted by Helen Thomas