Join our customer insights webinar to find out how you can unify and understand your customer data and derive insights enabling you to deliver personalised processes and experiences.
Having a 360 degree view of your customer is very important but according to Gartner, less than 10% of organisations are able to do this. But with Microsoft Dynamics 365, it’s now possible for you to unify your customer data across all sources, gain a 360-degree view of customers, and unlock insights to drive personalised, authentic engagement across channels.
During the webinar, our Senior Solution Architect, Donna Coxon, will demonstrate how you can use Microsoft Dynamics 365 Customer Insights to establish a customer data platform enabling you to:
- Map custom data sources to the Microsoft Common Data Model thus helping with integration across the enterprise
- Unify customer data and orchestrate the customer journey across touch points and channels
- Enables better AI because of more and better data
Register to secure your place today!
Posted by Charlotte Bentley