We invite you to join ANS and Microsoft for a Customer Insights in a day virtual workshop.
Dynamics 365 Customer Insights is Microsoft’s Customer Data platform (CDP), offering the fastest way to realise the full potential of your customer data with a ready-to-go solution that intelligently transforms fragmented data into a complete view of your customers. This enables marketing, sales, and service teams to tailor digital and 1:1 interactions with contextual insights.
To showcase how this works, Microsoft have created a hands-on lab for customer insights professionals to join us in building a customer data platform in a day.
Through the day you will learn how to:
Get a holistic view of your customers• Bring together transactional, observational, and behavioural data for contacts and accounts using prebuilt connectors.
Unlock insights and take action
• Create measures, KPIs, and rich customer segments.
• Drive personalised engagement across channels, embedding customer insights into your business applications, such as Dynamics 365
• Automate customer experiences and processes, triggering workflows in response to customer signals using Microsoft Power Automate
Adapt and extend
• Enable informed decision-making by connecting with Power BI to customise dashboards and reports.
• Connect to custom apps with a simple point-and-click approach through Microsoft PowerApps.
• Learn how you can run your own experiments and predictions with Azure Machine Learning Studio.
To find out more, and to secure your place, click here.
Posted by Charlotte Bentley